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Questions

Frequently asked questions

Everything we can tell you so far. We'll keep this page updated as opening details are confirmed.

About Wonder Planet

What is Wonder Planet?

Wonder Planet is a children’s indoor play and family entertainment centre with a café at Northfield Shopping Centre in Birmingham. Children can play, explore and imagine across soft play, sand and digger play, a Slime Lab and interactive sensory play, while grown-ups relax nearby.

Where is Wonder Planet?

Wonder Planet is at Units 15–17, Northfield Shopping Centre, Birmingham B31 2JU. See directions and travel tips.

What activities are there?

Wonder Planet has soft play, sand and digger play, a Slime Lab, interactive sensory experiences, birthday parties and a family café. Explore the activities.

How do I contact Wonder Planet?

Call Wonder Planet on 0121 517 2930 or email hello@wonderplanet.co.uk. You can also send us a message online.

What are the opening times?

Opening times are shown for each day when you book online. You can also check our Instagram for any updates, such as holiday hours.

Visiting

What ages is Wonder Planet for?

Wonder Planet is made for babies, toddlers and young children. Each zone suits different stages, and age guidance is shown when you book.

Do adults need tickets?

Admission for children and accompanying adults is shown clearly when you book, before you pay.

Do we need to book?

We recommend booking ahead to secure your session, especially at weekends and in school holidays. Book a session.

How long is a play session?

Session length is shown when you choose your time slot, so you know exactly how long you have to play.

Do children need socks?

Yes, please bring socks for everyone using the play zones. It keeps play comfortable and hygienic for all.

Food and café

Is there a café?

Yes. Our family café serves drinks, coffee and a selection of easy-to-enjoy food while little ones play. Visit the café page.

Can we bring our own food?

Please ask our team about outside food. We are always happy to help with baby food and specific dietary needs.

Can you cater for allergies?

Our café team can tell you about ingredients and allergens in everything we serve. We cannot guarantee any food is allergen-free, so please always speak to the team about your needs.

Parties

Can we book a birthday party?

Yes. Wonder Planet hosts children’s birthday parties with play, food and a party space. Send a party enquiry and we will tailor the day to you.

Accessibility and SEND

Are there SEND-friendly sessions?

Yes. We offer SEND-friendly sessions and interactive sensory experiences in a calmer atmosphere. Ask about sensory sessions and our team will help plan your visit.

Is the venue accessible?

Wonder Planet is inside Northfield Shopping Centre. Call us on 0121 517 2930 or email hello@wonderplanet.co.uk before your visit and we will talk you through access, facilities and any support you need.

Getting here

Is there parking?

Northfield Shopping Centre has parking nearby and good bus links. See getting here for directions.

Bookings

Can we change or cancel bookings?

Please call 0121 517 2930 or email hello@wonderplanet.co.uk as early as possible if your plans change. Our cancellation and refund policy explains how changes work.

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